At Office Environments, we work together to bring lasting value to our clients by focusing on creating solutions, solving problems and delivering what we promise while providing outstanding service. As the employer of choice in our field, we are committed to building a learning organization that cares about our employees and our clients. Explore the roles below to learn how our team approach delivers success!
Managing a team of outstanding service oriented professionals, our Leadership Team is passionate about delivering the ultimate experience in client satisfaction. Their unique management style and dedication to clients has helped Office Environments’ development and growth throughout the years. Our Leadership Team is confident the solutions we are recommending meet your business' needs, thus creating a space that exemplifies your culture, aesthetic preferences and functional requirements of your working environments.
Office Environments' Leadership Team is dedicated to finding the right people, putting them in the right spots in the organization and creating an environment where employees can grow, prosper, provide for themselves and their families—and enjoy doing it!
Office Environments provides our clients with an Account Executive who is their dedicated point of contact. Responsible for the overall relationship management with our client partners, the Account Executive is responsible for understanding your business goals and presenting unique solutions to meet them. They strive to deliver outstanding client experiences and build long lasting partnerships.
Working hand in hand throughout the entire process of a project, the Account Executive becomes a can’t live without member of the client’s team. Acting as the liaison for the client, an Account Executive, with the assistance of the OE team, negotiates the best pricing, products and services for our clients. Overseeing projects from start to finish, the Account Executive directs an internal team on the best course of action for a client’s particular needs to provide a successful outcome for each project. They assess needs, provide sufficient resources (manufacturers, facility services, design support, project management, etc.) and execute the appropriate solutions to ensure budgets and timelines are met.
Office Environments provides each Account Executive with a Designer(s), who will work to fulfill the vision of the client's new space, including developing 2-D and 3-D drawings to help them visualize the design. Our Designers provide a variety of services, including space planning, design development, furniture inventory, product selection, 3-D presentations, architectural coordination, furniture and finish specifications, CAD-generated furniture install plans and project analysis and evaluation services. Once the client is pleased with the options presented, our Designers, in a team effort with their Account Executive, create product specifications and pricing to meet their budget.
Our Designers have a strong creative edge, but are able to focus on the fine details required to specify products. They can balance a multitude of projects and grow with technology changes. They thrive in a fast-paced environment and always look for ways to exceed our clients' expectations.
From the beginning of all project implementation, the Administrator works with the Account Executive to ensure a smooth transition from pre-order, installation and final billing. Our Administrators' responsibilities include proposal development, order placement, manufacturer coordination and invoicing. Our Administrators obtain Steelcase product knowledge to ensure accuracy in all quoting platforms. The Administrator acts as the communication source, providing tracking information for all product shipment and scheduled installation and delivery.
Sales Administrators provide excellent communication skills for our clients, as well as internal team members. Administrators process all Purchase Orders to ensure that the client receives the utmost service for their "bottom line", each and every time.
At Office Environments, Account Executives are partnered with a Project Manager to ensure successful project completion and on-site assistance. We offer a comprehensive suite of Project Management services tailored to support and compliment diverse project needs. Our Project Managers are responsible for planning and scheduling the installation of the furniture, coordinating the deliveries with the manufacturer and the client, and handling all warranty and punch items.
Our team of highly skilled Project Managers is capable of managing projects of any size and complexity. Our PMs are experts in a wide range of services related to furniture and move management. They thrive in a high-performance environment and have a passion for excellence and exceeding our clients' expectations.
Each of our Account Executives is backed and supported by an internal Operations Team who provides installation, warranty and repair customer service, warehousing and asset management, furniture refurbishing and cleaning services. They manage and allocate resources necessary to meet the commitments we make to our clients. With over 250,000 sq. ft. in warehouse space, Office Environments is able to provide and manage our clients’ assets for years after a project is completed. The Operations Team is comprised of in-house schedulers and warranty/service administrators and a staff of lead installers and crews, who ensure that our clients are always up and working.
The Operations Department at Office Environments currently has (31) employees in the field consisting of (2) Service Techs, (2) Delivery Teams, (19) Installers and (8) Lead Installers. Our sister company Rose Moving has (40) Installers that we pull from on a case by case basis. A majority of our installers have been a part of the Office Environments team for years, many with 10+ years invested and some with 20+ years within our organization. The team we have built here at Office Environments are highly experienced in all commercial furniture applications, and our lead installers are Steelcase trained to ensure all furniture accessory and technology solutions are installed and calibrated properly for employees who will soon occupy the space.
Members of our Operations Team have a strong work ethic and an eye for accuracy. The installation team undergoes physically laboring days to ensure the client's work space is what was planned and required for their employees.