"I’d like to compliment my Customer Service Representative for outstanding service in handling my recent Leap chair order. After speaking with local retailers, other web-based distributors, and Steelcase directly, I found her to be more knowledgeable about the product than any of them, including the Steelcase representative. She was helpful, friendly, and patient in answering my many questions. When the local distributor was slightly late in delivering on the scheduled afternoon, I called to confirm the schedule. She answered directly on the first ring (gratifying in itself in a world of multi-level voice response systems), and within minutes was able to confirm that the delivery was still scheduled, the driver was just running late. My chair arrived as scheduled, it’s exactly what I wanted, and I’m pleased with my transaction. Given your prices plus the service of my representative, I will definitely recommend Office Environments to my friends and business associates."
-- Silver Spring, MD
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